Westchester Joint Water Works News and Highlights
Water System Maintenance and Status Updates:
For updates regarding water system emergencies, water main repairs, water service interruptions, water quality/pressure issues, advisories, etc … Click here.
Spring 2014 Hydrant Flushing – What to Expect:
Beginning in late April, after the Spring holidays, and continuing into early May, residents may observe WJWW crews working at fire hydrants and allowing water to run into the street.
While it may appear that this runs counter to our water conservation philosophy, the periodic “flushing” of fire hydrants is an important preventative maintenance activity that helps to insure the integrity of the water system and to provide the highest quality water to our customers. More specifically, hydrant flushing serves the following purposes:
- Flushes sediments from water main pipes, thus enhancing water quality;
- Verifies that fire hydrants and valves are working properly and that ample water flow is available for firefighting needs;
- Aids in determining weaknesses in water pipes and related fittings and valves.
Hydrant flushing will be performed on weekdays around the clock and will begin in the Town/Village of Harrison and then progress through the Village of Mamaroneck, Town of Mamaroneck, Springdale Road area of the City of New Rochelle and the Greenhaven section of the City of Rye.
Regular updates related to hydrant flushing activities will be posted on the WJWW website and provided via phone and e-mail through our notification system.
Residents in the immediate vicinity of hydrant flushing activities may temporarily experience cloudy/discolored water, the discoloration is harmless and generally consists of precipitates that do not affect the safety of the drinking water. If you notice that your water is discolored, it can be cleared by running cold water from a faucet at the lowest level within your home for a few minutes.
While the discoloration lasts, do not use hot water or do laundry as this could cause sediment to accumulate in your hot water system and/or cause clothing to become discolored -please note that WJWW is not responsible for any damage resulting from the use of discolored water.
If you experience discolored water conditions that last for more than a day, please contact WJWW at 914-698-3500.
WJWW thanks you for your patience and understanding as we perform the important task of hydrant flushing to help insure that you have reliable, high quality water service. Click here for updates and schedules.
Important Notice Regarding Frozen Pipes and Meters:
Due to the frigid temperatures, instances of frozen pipes and meters have been increasing. Please be sure that all outside hose bibs are completely drained and turned off and that any water pipes that are located in unheated, cold or drafty areas in your house (basement, crawl space, uninsulated exterior walls, garage doors, etc.) are wrapped in insulation or heat tape to prevent freezing.
Westchester Joint Water Works Urges Customers to Winterize Their Irrigation Systems and Test Backflow Devices. Click here for details.
- To conserve water whenever possible;
- Report water main breaks and other water system related emergencies immediately by calling 914-698-3500 or 914-424-4371 (after hours on weekdays, on weekends and on holidays).
- If as the result of a water main break, water main/service line work or re-routing of water, you experience discolored water:
- Run cold water on the lowest level of your home for several minutes until the condition clears.
- If the discoloration does not clear, wait several minutes and repeat the process;
- Most importantly, do not run hot water or do laundry while the discoloration is present.
Protecting Our Public Water Supply…
Due to the potential for contamination of the public water supply system, please be advised that Federal, State and WJWW regulations require that you have a certified and tested backflow prevention device(s) in place if you currently have or plan to install systems/devices, in your home or on your property, including but not limited to the following: lawn/garden irrigation system, fire suppression system, fire hydrant, swimming pool, fountain, private well.
To comply with current regulations, the backflow prevention device(s) must be:
- Approved by WJWW for water services of any size with additional approval from the Westchester County Department of Health for water services of greater than 2 inches in size;
- Inspected by WJWW for water services of 2 inches and less;
- Inspected by design engineer for water services greater than 2 inches;
- Tested successfully by a certified backflow tester within the past 12 months (Backflow devices must be tested annually and the results submitted to WJWW
If you as a residential customer are unsure as to whether your property is in compliance with this regulation, please contact WJWW as soon as possible to have your situation assessed so as to avoid potential liability, violations and penalties.
Commercial/Industrial/Institutional customers please take note that backflow prevention is always required and regulations pertaining to your facilities/processes can involve many more factors, so please contact the WJWW with any questions regarding your particular situation.
Westchester Joint Water Works Asks Residents and Office Customers to Check Their Irrigation Systems, Use Water Wisely and “Fix a Leak”
Westchester Joint Water Works (WJWW), as well as the Town of Harrison, The Town of Mamaroneck and the Village of Mamaroneck are again encouraging their residents and commercial customers to check their irrigation systems, use water wisely and look for and fix any leaks in homes and office buildings. Below are simple facts that homeowners should be aware of regarding irrigation systems and leaks in household fixtures.
All WJWW customers with irrigation systems are reminded of the following: